Effective Date: August 31, 2025
1. Introduction
Welcome to Private Tours Marrakech (“we”, “us”, “our”). Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website privatetoursmarrakech.com.
By using our website or booking our tours, you consent to the collection and use of your personal information as described below.
2. Information We Collect
We collect two main types of information:
a. Personal Information You Provide – including:
- Name, email address, phone number
- Travel details (itinerary, preferences, group information)
- Any other information you willingly submit via contact forms, booking inquiries, or during communication with us
b. Automatically Collected Data – including:
- IP address, browser type, operating system, pages viewed, time spent, referrer URL
- Cookies and similar tracking technologies used for site functionality and analytics
3. How We Use Your Information
We use collected data for the following purposes:
- To respond to your inquiries and process tour bookings
- To manage and customize your travel experience
- To send you booking confirmations and updates
- To improve our services and website performance
- To send promotional offers or newsletters, if you opt in
4. Cookies & Tracking
We use cookies to enhance user experience, remember your preferences, and analyze site usage. Your browser settings allow you to manage or reject cookies—though doing so may limit site functionality.
5. Sharing Your Information
Rest assured, we do not sell or rent your personal data. We may share information only:
- With service providers needed to fulfill your booking (e.g., hotel, transport)
- As required by law or to protect rights and safety
Third parties are trusted and bound by confidentiality obligations.
6. Data Retention
We keep your personal data only as long as necessary to provide services or meet legal requirements. After that, data will be securely deleted or anonymized.
7. Your Rights
You may have the following rights:
- Access and review your personal information
- Request corrections or deletions
- Withdraw your consent where processing is based on consent
- Object to certain data processing (e.g., marketing)
To exercise these rights, contact us at contact@privatetoursmarrakech.com.
8. Security
We implement technical and organizational measures to safeguard your data from unauthorized access or disclosure. However, no data transmission over the internet is 100% secure. Use caution when sharing sensitive information.
9. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
10. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Revisions will be posted here with a revised effective date. Please revisit this page regularly to stay informed.
12. Contact Us
If you have questions or concerns about this policy or your data rights, please reach out:
Email: contact@privatetoursmarrakech.com
Phone: +212 653 821 843